Family Credit Counseling Corporation
Fraud

In this company defaulted on payments to my creditors. While they continued to deduct my monthly payment of $281 from my Bank of America account, they failed to distribute the funds that they had committed to send to my creditors as detailed in our signed contract. When I called Family Credit Counseling to complain that my creditors had not been paid, I was only able to reach a recorded message that stated the office was closed due to a hurricane.in the months that followed, I was able to reach agents there that explained that there was a computer glitch due to the hurricane which prevented funds from being distributed. However, I incurred finance charges on my credit accounts and letters from these creditors threatening to drop me from the program because I had "defaulted" on my payments. Family Credit Counseling never took responsibility for these finance charges and would not write a letter to the credit bureau explaining that I was not responsible for the default on these accounts.

Company: Family Credit Counseling Corporation
Country: USA
State: Massachusetts
City: Westwood

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