Iso Beauty
Unauthorized billing

I was at the mall and was stopped by a salesperson at one of the kiosk. They were selling flat irons. I had a good Sedu flat iron at home. She started to flat iron my hair and I was amazed. My hair had so much shine, it was silky straight and then she put these beautiful ringlets in my hair that would only come out when she ironed them. She told me the temperature of the iron did not get over 250 degrees so it would not damage my hair and a bunch of stuff about negative ions. I was a idiot and fell for it $165 later. Not only did I buy one but, I talked my daughter into one and they gave it to her for $99 When I got home the iron worked like crap and did not even work better than my Sedu.in fact my Sedu works a lot better. Also the temperature reaches 450 degrees and the iron is hot to touch. When I paid for the iron I was given a receipt stamped "NO REFUNDS" which I was not even told about, nor was there any visible signs.

I got in touch with the company by email and phone and they were very rude and unhelpful. We just went back and forth with out getting anything resolved. I went back to the kiosk and they told me I just needed to practice more. Why would I need to practice when I been using flat irons for years. The company said they would exchange, but I do not want the same crappy iron I already own. I am sure the ones the use to do your hair are not the same as the ones they sell.

If you go to their website isobeauty.com you will see that their iron sell for around $300 that is how much my box says. If you want to be safe DO NOT buy from the internet except from folica.com, only buy from Beauty Supply stores, Dept. Stores, and Drug stores, places where you can return a item if it does not work the way you would like it to.

Company: Iso Beauty
Country: USA
Site: isobeauty.com

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