Crescent Bank
Terrible experience

I have my vehicle financed thru Crescent Bank & Trust. I have never been late on a payment. When Houston got hit by Hurricane Ike I called the bank to see if they would defer my September payment because I was unable to work due to downtown being closed. They said sure not a problem, (called on September 22 my payment is due on the 28) Now I get a call today October the 15 stating that they are refusing to defer any payments and i need to make September's payment now and Octobers payment is also due now to. I think they really need to get there - together. They of all people should know how bad it gets after a hurricane and i am sure they all needed a little help during that devastating time so why can't the return the favor? I don't think they give a crap about there customers all they want is there money and they don't care what the circumstances are. I will not do business with them again and if i could get my vehicle refinanced somewhere else i would do it in a heart beat.

Company: Crescent Bank
Country: USA
Site: crescentbank.com

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