Direct TV
Billed $169 After Uninstalling Service Installed Early

When this company was partnered with AT&T, I ordered all the services and explicitly asked for the services to be installed at the same time, so the billing would be together!!! They called me on the phone and told me that they could come out to my house and put in my service and the billing would be in conjunction with my other services. I told them I would prefer to wait until AT&T put in my phone & internet too. They told me they would need to come out and install at that time or I would have to wait for at least another month because they were jammed with appointments, but they did have an appointment that day!

They totally pressured me, and I repeated that I did NOT want to be charged, and they said that because they had to come out early, I would not be charged until all the services were in! The order for AT&T was messed up, and I had been quoted the wrong price for the service according to the representative, so rather than deal with them, after 6 days I called and asked them to uninstall the service because I was going to wait to proceed. They sent me a bill for $169 and have refused to do anything about it whatsoever!!! The charge is erroneous, and a scam in my opinion!!!

Company: Direct TV
Country: USA
State: Georgia
City: Augusta
Site: directv.com

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