Direct TV
Money

When Direct TV was partnered with AT&T, I ordered all the services, and explicitly asked for the services to be installed at the same time, so the billing would be together!!! Direct TV called me on the phone, told me that they could come on out to my house and put in my D. TV and the billing would be in conjunction with my other services. I told them I would prefer to wait until AT&T put in my phone & internet too. They told me they would need to come on out & install at that time or I would have to wait for at least another month because they were jammed with appointments, but they did have an appointment that day!

They totally pressured me and I repeated that I did NOT want to be charged & they said because they had to come on out early, that I would not be charged until all the services were in! The order for AT&T was messed up & I had been quoted the wrong price for the Direct TV according to the DirectTV representative, so rather than deal with them, after 6 days, I called Direct TV and ask them to UNINSTALL the service because I was going to wait to proceed. They sent me a BILL for $169. And have refused to do anything about it WHATSOEVER!!! The charge is erroneous, and a scam in my opinion!!!

Company: Direct TV
Country: USA
State: Georgia
City: Augusta
Site: directtv.com

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