Gemb lending inc
Lost check and bad customer service

Business & Finance

Gemb lending inc. Has horrible customer service. I have been making my payments on time for my rv loan for over seven years. I recently seen my credit report and it showed late payments on my account. I found out over two years ago they lost a check I sent, always to the same address. I now have over $700 in late fees. I was never sent a statement or called about the late fees. I tried to call customer service but because I have filled bankrupcy in the past I am not allowed to talk to customer service, they tranfer me to the bankrupcy department who never awnsers the calls.


Company: Gemb lending inc
Country: USA
State: California
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