Certegy
Check denial

I went to Target on 9-19-08 to purchase a movie for my 11 yr. Old daughter and her two friends. I wrote a check for $23.38 the check was declined and i was given a piece of paper and told to call the number on it and they would tell me why it was declined. I called the number and gave all the information they asked for. I was put on hold for 18 minutes before they hung up on me. I called back and was told that there was nothing flagged on my account I could return to the store because it was a system error promised it would not happen again. I hesitantly drove back to Target for the movie and again wrote another check where for a second time I was humiliated in front of everyone when I was told my check was denied again. I angrily called back to Certegy and again was told there isn't anything negative about my account in there system. I was then told to return back to Target and write another check, and if that one doesn't go through calmly go to a quiet place and call them from Target.

Needless to say I am scared to death to write another check in a public place and I will not shop at Target until there checking company changes.

By the way I had plent of money to cover my $23.38 check!

Company: Certegy
Country: USA

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