Fidelity Investments
Responsiveness to theft of info

I obtained a notice from Lender of Ny Mellon dated August 27 declaring that my own info was "dropped" (long history). I actually donot do any company together, however they really are a share exchange agent. Fidelity is my broker, and that I merely required Fidelity to answer some concerns by what data they'd give a share exchange agent for my various balances. I had been informed the "danger division" will have to contact me. I've been guaranteed a callback three times today within the span of per week, all within twenty four hours, and also have never obtained any callback. They'll cheerfully consider cash and industry, but when something will become necessary on the component, I've gotten no reaction. I've increased to some "boss" using the same outcome. It's difficult for me personally to comprehend the degree of my weakness with no assistance of my agent, because BNYM is unresponsive and it has no-interest in me like a primary client. Additional agents that I'm today seeking to move my belongings to possess supplied the same info without me being truly a client within twenty four hours without problem.

Company: Fidelity Investments
Country: USA

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