Chase Manhattan Bank
Check for $110 Credited as $100, Late Fee and Rate Hike

After receiving my bill from Chase with a minimum payment due of $107.00 I immediately sent a check for $110.00. The company charged me $100.00 saying that was the amount I had paid. They admitted that the box did say $110.00, but claimed the written line did not. They were unable to substantiate this because they had made an electronic withdrawal and destroyed my original check. How convenient!

They then charged me a late fee for the supposed missing $7.00 in the amount of $39.00 and raised my interest rate significantly. They also reported a late payment to the credit bureau opening me up to rate hikes from other companies. They did remove their fees, but refused to correct the late payment record, which was of course the bigger issue.

Company: Chase Manhattan Bank
Country: USA
State: Delaware
City: Wilmington
Address: PO BOX 15298
Phone: 8004367937

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