Midfirst Bank
Overdraft Fees Charged to Accounts That Were Not Negative

I have had several issues with MidFirst Bank charging overdraft fees to my account when it was not negative. They are charging overdraft fees on accounts when debits have yet to hit the account, even after deposits have been made to cover any outstanding debits that have yet to hit the account. This is wrong.

My wife and I have been fighting with MidFirst Bank for a year over unwarranted and, in my opinion, illegal overdraft fees to our account. Please be aware of how this bank chooses to do business. When you call in to speak with customer service, you are given a list of excuses as to why they are unable to help and are advised to call your local branch (the branch where your account was originally opened), even if it is no longer your local branch. I was advised by an assistant manager at an Edmond location that "the reason this is done is because each branch has a 'price center' and everyone will try to pass the buck so it doesn't affect their branch." Afterwards, he even tried to pass the buck.

I will be attempting once again to argue with the bank about this scandalous and criminal activity. I will more than likely close my account. After a year of dealing with this, I am done.

Company: Midfirst Bank
Country: USA
State: Oklahoma
City: Edmond
Phone: 4057677837
Site: midfirst.com

  <     >