SunTrust Bank
Rearranged checks cost $560 in two days, no customer service

Suntrust Bank continually takes advantage of people and takes their money with no regard to the customer or to the image that it is sending out. In two days they took $560 out of my account because they rearranged my checks to suit their needs rather than mine. Even when I made a deposit on the first day to correct the situation, the second day they took that and charged me another $175, leaving my balance so far in the negative for the next two weeks until I get paid, because I guess they are broke and needed my $560 more than they figured I did.

No customer service! They don't listen, they don't care, and they are thieves! I have been their customer for 10 years and this is how it ends, with them taking and taking and then telling me it's their right to take my hard earned cash and I should just deal with it, there is nothing that I can do to get my money back. So I will never let them have another penny of mine, and I am hoping this review makes you make the same decision!

Company: SunTrust Bank
Country: USA

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