Wells Fargo
Branch Manager Never Closed Account After Balance Reached Zero

Worst customer service I've ever had with any bank. A lot of hidden and unexpected charges and fee. When I close the account, the Branch Manager told me I had to personally go to a bank and close it off. When I brought my balance to $0, she said I could call her the next day and she will close it for me. I called and she was never available (either in meeting or on the phone), or returned my call. I found out now, I can just all the general number and close it off. They really suck.

Company: Wells Fargo
Country: USA
Site: wellsfargo.com

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