Washington Mutual
Problems with credit
- 07-17-2008
- 26
I have had a Washington Mutual master-card for about 8 yrs. I have repeat-edly requested my account be reviewed to lower my interest rate (presently @ 31.99%). I received an offer from "wamu" @ 12.99% 'PREAPPROVED'rate and a transfer bal. Of 0%. I spoke to the customer service rep and she told me because my account was older than 90 days she could not honor the offer. The agreement does not state ANYWHERE terms of this nature. (product #222T92E) I have been an excellent Cardholder with a good track history, (with no consideration). I think this offer is truly not honest and over the past eight years they keep telling me they'll review my account, HELLO? In hindsight I think this is wrong. (P.S.—the highest card I hold has a 15.99% and lowest is 8.99. There's nothing wrong with my credit. Help. Chana Fonte.
Company: Washington Mutual
Country: USA
State: Texas
City: Dallas
Site: wamucards.com