Indymac Bank
Short sale

I received the Short-Sale approval on June 6. Christerfer Boyett, Loan Workout Specialist, fax the approval letter with closing date to be July 20. Owner, buyer, escrow are ready for closing as of July 7 but he/she never returns our call for more than 10 days. We need one paper, final net proceeds, for escrow closing from Indymac but nobody including Christerfer never returned our call, e-mail and fax. I tried to call customer service representatives. They are nice and answer the phone but they kept saying I have to call Chrisferter. He/she is only one to solve the short sale. Also, they gave to me his/her assistant telephone number but she never answer or return the call either. Please let me know who have same experience and how to get over.

Company: Indymac Bank
Country: USA
Site: indymacbank.com

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