Best Buy Store Credit Card HSBC
Full Card Payment Made on 5/3/08 Still Charged 65 Dollar Late Fee

I had a balance of 1487.00 on bestbuy creditcard and it was due on 5/3/08 Saturday. I made full payment on 5/3/08 via bestbuy website and they received money on 5/5/08 Monday. Since it was late one day (Sunday) they charged me 65.00 dollars as late fees and finance charges. I didn't know that until I get the local best buy store to buy some items and talk to customer service to several minutes to get a credit. They didn't help and I didn't buy anything from bestbuy that day. Couple days later I called again to resolve this issue and talked to one customer rep in India and his name is Anoop. He ask me to make a payment via phone and he can credit 20.00 dollar. I made a payment on 7/9/08 and my balance should me ZERO at that point. Guess what, that DAMP guy didn't keep his word and my account shows a balance 37.00 dollars now. So now best buy need 80.00 dollars from a customer to keep his account current which is fully took care back in 5/3/08. These people are doing day time robbery and calling its latefees and interest. I will tell all the people that I going to see to do not use bestbuy credit card.

Company: Best Buy Store Credit Card HSBC
Country: USA
State: California
City: City of Industry
Site: bestbuy.com

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