Premier Properties
False charge

I rented a house represented by Premier Properties and picked up the key from the tenant. Premiere Properties charged me a re-key fee of $70 though the home was never re-keyed. They have refused to return the money owed me for the false charge and cannot provide a bill from a locksmith for the re-key anyway.

The property manager missed the first appointment for my walk through causing me to get up very early and to have to drive a long way to the appointment. We re-scheduled and did the walk through and she said everything was fine. They then withheld $121 in extra fixes and surcharges I wasn't informed of at the walk through or thereafter, plus the $70 re-key fee. I was also charged a fuel surcharge though I spent gas money to make it to two walk troughs! They just hold your deposit money ransom and ding you whatever way they want. I find this very unethical and greedy, especially for making money off of tenants for false charges.

Company: Premier Properties
Country: USA
State: Nevada
City: Reno
Site: premierpropertiesnv.com

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