CompassBank
Bad Business Ethics

Compassbank is not interested in the customer. Recently I had a situation where I deposited cash into checking account in the morning. The next day I had three
NSF's. The entire process showed my account as solvent and not in the negtive.

I was dismayed the bank's explanantion was that they debit first at 6pm. I deposited cash in the morning. Needless to say I did not receive a worthy explanation nor an apology. After two years of problems with Compass, I went to a competitor bank. I have been with them 6 months and have had no problems.

I think if Compass was concerned about customer service, they would change their guidelines to be more customer friendly. I am in business and tell every person I meet the horror stories of Compass.

Company: CompassBank
Country: USA
State: Alabama
City: Birmingham

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