Certegy
Declined check

I went to beauty brands to buy some product. To my surprise my check was declined. I do not have poor credit and I pay my bills. I also could have paid for my products 100 times and still had money in my account. They gave me a c1 code which supposedly means I have unpaid checks. I talked to aaron who was very nice considering I was not. Although he was not very helpful. Aaron reports that this is a bank of america account that has been closed out. Well first off I do not nor have I ever banked with bank of america. I asked how this happened. Of course he has no information on this but he would be glad to disassociate the two. Then he told me they were no longer linked and i should not have any problems from now on. First off I want to know how this happened and why? Secondly if this honestly was the case how was he able to resolve this with the click of a button??? I did call the company and let them know about this situation and hopefully they will choose another check company. I will not go back to this store until they do change.

Company: Certegy
Country: USA
State: Florida
City: Tampa

  <     >