PayPal
Debited $75 Buyer Refund on As-Is Final Sale Item

Business & Finance

I sold an item on eBay.com. The auction terms clearly stated "as is" and "final sale." As per eBay's TOS, bidding implies compliance by the buyer. The buyer decided he wanted to return the item after receipt, and I declined. The buyer instigated a complaint with PayPal, who did not do any research whatsoever and decided to debit my account and give my money ($75) to the buyer.

PayPal's email states that this has left my PayPal account $75 in the negative, and they intend to debit my personal checking account to retrieve the funds. I wrote them and expressly stated that they are NOT authorized to do so. Their email stated that if they could not retrieve the funds, they will send me to collections and damage my credit.


Company: PayPal
Country: USA
Address: 2145 Hamilton Avenue
Phone: 8882211161
  <     >  

RELATED COMPLAINTS

EBay
Buyer Refunded by PayPal Without Returning $500 Item

PayPal - eBay
Funds Pulled From Bank and Card Despite Signed Receipt

PayPal
Sold phone, buyer gave old address, lost $182.16 in dispute

Paypal
Lost $93 when buyers claimed non-delivery after good feedback

Paypal - EBAY
$1,000 Deposit Reversed Weeks After Delivery, Stolen Card

PayPal
Refund Given to Buyer After 47 Days and Damaged Items

EBay
Buyer Returned Cheaper Item, Seller Refunded $215 and Lost Fees

Paypal Inc
Account Sent to Collections for $580 Though Item Was Delivered

PayPal - eBay
Seller Documents Rejected in Buyer Postcard Dispute

Paypal.com
Forced to Refund Buyer Who Claimed Item Damaged in Shipping