GE Money
Bad experience

My father passed away suddenly in Sept. 07. As executor, I settled with his creditors and thought I was done with them. Unfortunately, I later made the mistake of returning a new product my father had purchased just a week prior to his death. The company had a policy of crediting the credit card rather than sending the money directly to me. I didn't think that would be a problem and that since GE was so ready to take my money they'd be forthcoming with the refund. Ha!

Since February, I have been trying to get the refund from GE Money Bank. I have written 3 letters, made several phone calls, and am now seeking legal support in this matter.

If I've learned anything as an executor of an estate, it's to ignore the credit cards and pay them after everything else is done. BUT I'm a "good consumer."

If only I didn't settle my father's account! Now, I have to tolerate the condescension and ignorance of the GE Probate department. Their intimidation practices run the gamut from the commanding message to silence when put on hold. There's not one person in this office that can give me a definitive answer.

I gather that the only way I'll get their attention is by hiring an attorney and suing GE Money Bank.

Company: GE Money
Country: USA
Site: gemoney.com

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