First American Home Warranty
Failure to respond, credit fraudulent charge

The corporation is staffed by incompetent bozos. This tale may be the last straw:

They improperly charged me TWICE for regular rates about the house guarantee for atleast a few months that I am conscious of. I initially just observed it about the present charge card statement and submitted a t / my charge card business.

After I received notice from my charge card organization of First Am's reaction, their notice was ridiculous saying I had been 'extremely mistaken' and they properly charged me. Which means this is how silly they're - they connected payment documents to 2 home handles, along n / the dog owner's titles. One of these was my home - that was appropriate. Another was some individual and area I've never actually heard about. So that they WERE improperly getting me for another person and also the payment address and title were completely different from mine

I finally got somebody about the telephone to recognize this was an error (after detailing in a degree right for a-2 year-old) plus they questioned me to send in my own charge card claims so that they might credit me for additional weeks. That is after I recognized that they'd been carrying this out in my experience in prior weeks also, but I simply was not as meticulous.

I called today (2 nights later - they explained I Would obtain a phone within twenty four hours) and got the run-around again. The repetition clearly left to consult with the boss and got data recommending that she'd reviewd the declaration which the costs were appropriate. I had been so furious at this time that I'd to securely clarify the problem to her to ensure she realized anything. She eventually recognized but stated she could not do something. I requested not just to get a reimbursement (duh) but additionally spoken and published identification of the mistake.

This isn't just poor support however itis charge card scam. How did this additional house owner cost my card?

I am certainly discovering an alternate to these bozos, even when this means spending of wallet to get a frickin plumber.

Company: First American Home Warranty
Country: USA
State: California
City: Santa Ana
Site: homewarranty.firstam.com

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