Discover Credit Card
Payment Protection Plan Enrolled After Customer Declined by Phone

Discover has a payment protection scam that work like this. They call and ask if you would like to enroll. When you decline, they say they would like to send you the information just to look over. They specifically say that you are not enrolling.

Within a couple weeks they will send an obscure envelope that looks about the size of the convenience checks they try to get you to use. This will be something about you've now enrolled and will add it on to your credit card bill.

My husband nor I ever saw the letter and after two months noticed the $60 charge on the card. We called to get it taken off and get our money back. They were quite rude and said they had called us and we accepted the offer.

We denied this and there will now be an " investigation" on their part which will take 2 to 4 weeks. Meanwhile we will have to pay the 12% interest on the $120.

How many others has this happen to?

Company: Discover Credit Card
Country: USA
State: Utah
City: Salt Lake City

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