St. Paul Travelers Cas & Surety Company
St. Paul Travelers Insurancest. Paul Travelers Cas & Surety Company Lifetime Medical Award not honored

Having low back pain for a duration of 10 years and gradually worsening over time, I am now a candidate for lumbar surgery. This has been stated in numerous medical reports including two AME (Agreed Medical Examiner) reports. I have been shuffled around from doctor to doctor per the insurance companies request. After four years of excruciating pain, excessive pill dosage, painful epidural shots, and repeated attempts requesting surgery, I have complete disc collapse in my cervical spine.

Travelers finally approved the lower back surgery; but not with the physician they have been paying thus far. Here's the catch: they are now saying the neck is not part of the original injury therefore no physician will attempt lumbar surgery until the cervical spine is addressed. The evidence in all medical reports speaks of pain in his neck extremity. The persistent symptoms in this area, at times, have overshadowed my severe back pain.

The insurance company argues that I should see a doctor within the MPN (Medical Provider Network). Well, I have seen the doctors in the MPN over and over and still the runaround. My current treating pain management doctor is in the MPN and the surgeon that he has requested is not in the MPN. There is a transfer of care policy they are not honoring, and I was hurt before any MPN even existed.

My quality of life is nothing to speak of. I am unable to work because I am so medicated. I have depleted any savings I had. I am selling off everything I've worked so hard to build. My family is suffering the reprocussions of this whole mess.

The insurance company has all the evidence there proving my injury industrial related and they still give me he runaround.

Company: St. Paul Travelers Cas & Surety Company
Country: USA
State: Minnesota
City: St. Paul
Address: 385 Washington St
Phone: 8008423073

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