Intuit Turbo Tax
Identity Theft

I applied Turbotax on line for that very first time, in the very time in April to complete my 2006 fees... And today when I simply contacted the contract recently (April 15) to complete my 2007 taxes exactly the same method on line through Turbotax, I found discover somebody had taken my identification and submitted my fees for me in January of the year. To top it down in the twelfth time recently, I had been coping with the TOUGHEST TurboTax customer support, about the telephone for three hours directly (nearly all the full time on-hold), after which they ultimately explained togo email my fees, after I settled, after it had been previously past five o'clock to create a local mail. I'd to generate 60 kilometers, and that I informed the repetition 1000000 instances if we lost all of this time for you to get no-where, plus they subsequently inform me togo email my fees when it's currently too late, that I'd be much more annoyed. The man assured me it'dnot occur, the result they were seeking was exclusively in my own benefit, plus they'd have the ability to get my fees electronically towards the government. It had been all BS, these were simply looking for methods to not appear accountable for the problem. Worst experience ever. What I've in front of me now's much more challenging. I would never use Turbotax again, and much more so due to the approach their repetition, Marshall Anderson, really rudely treated the problem. Somebody has all my own data due to their safety issue. As well as their protection division was designed to contact me very first thing today and not did...

Company: Intuit Turbo Tax
Country: USA
State: Pennsylvania

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