Charter One Bank
Outrageous NSF Charges when there was money in my account

I recently deposited $400 into my checking account and proceeded to use my debit card. The deposit was posted on our account yet we started recieving NSF charges which caused our account to go negative. (causing more fees which accumulated to apporximatly $650.) We took a print out of the online register (which is their own records) to the bank and showed them that we never went negative. They told us there was nothing they could do. My husband called the coporate office and was told that they only post it for "paper trail", and that the funds were not accessable to us at that time. Why would a bank post a check and then tell you it is not available to you yet. My account clearly showed that we had money in it. I have researched this bank since then and it seems that all the complaints they get are for the exact same reason. Don't you think it's time to do somthing about this. A "typical bank" would keep their customers happy, so their motto is definatley true, "Not your typical Bank"!!!

Booze
Indianapolis, Indiana
U.S.A.

Company: Charter One Bank
Country: USA
State: Ohio
City: Cleveland
Address: 1215 Superior Ave
Phone: 2165665300

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