Value Plus
Unauthorized billings!

I paid for a product and received a discount and was aware to call within the prescribed period of time to cancel membership before my card would be charged. I called on 3/18/08 and was told that I would receive a confirmation email regarding my cancellation within 24 hours and received nothing. I called on 3/19/08 to check and was told by agent No. 62795 that the cancellation was not put in and that she would take care of it. I didn't believe her, of course, so she gave me her agent no. Above. She said I would get a confirmation email within 24 hours. I checked my email this morning @ 7:15 am eastern time and there is no email confirmation from this company. I want a confirmation email stating that this membership is canceled and my card will not be charged because I called within the time frame.

Company: Value Plus
Country: USA

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