PayPal Skype
Three Unauthorized Skype Charges and a $46.62 Negative Balance

In the beginning of December, I noticed that there were 3 separate charges (direct debit) to my bank card for Skype usage. These charges were pulled from my Business account with PayPal, which can pull money out of your bank account any time it wishes. The 3 charges were all completed on the same day, November 29: one in the amount of $29.95 and two others for $10.00 each. I quickly contacted my bank and informed them that these were not authorized charges. I also contacted PayPal and was told to change my password, which I did immediately.

My bank reversed the charges within 5 days. I also closed out the credit card that was on file with PayPal and had my bank put a "direct debit" hold on my checking account so that these types of transactions would not go through again. I have had that bank account for 6 years, and it is a Business Checking account, and it makes me very angry that I had to remedy the situation this way.

While I was waiting for PayPal to clear my negative balance, I went into PayPal to make sure that Skype was turned off. Mind you, unlike a lot of the rip-off stories I hear and read from other people about Skype, I did NOT have a Skype account. I never signed up and never used it. Anyway, I changed my PayPal password to a very strict password containing random letters and numbers.

Oddly, on December 20 I got hit again on my PayPal account. This time I did not know anything about it until I got a call from a PayPal representative wanting me to resolve a negative balance of $46.62 for Skype. I am furious! I told him to look through the history of my account and he would see that I had fraudulent Skype charges in the past. He agreed and said he would get the situation taken care of.

Here we sit 3 months later, and I still have a negative balance of $46.62. I have called PayPal many times, I have emailed, and I have attempted to file charges through their site, and I have received not a word.

This all seems fishy to me, seeing as PayPal owns Skype. I changed my password to an incredibly uncrackable password. I am in Network Security, so I guarantee that my computer is locked down from being hacked. It is my business and it is what I do best. I also use a biometric fingerprint reader for all logins online so that they cannot use keystroke technology, and yet my PayPal account mysteriously gets charged again. Tell me this is not PayPal committing this fraud, because I do not see how else it could happen.

I run a business, and unfortunately, due to PayPal's popularity, I have been unable to use a lot of services or have had to pay extra because I refuse to use PayPal in any form.

I filed an online Fraud Report through the FBI, but nothing ever came of it.

Company: PayPal Skype
Country: USA
State: California
City: San Jose
Site: paypal.com

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