Hsbc Retail Services
Rude ripoff

I purchaced a gateway computer with these people, I was always on time with my payments and even added more than required each month, at one point i sent a payment of $200.00 which would of almost paid off my acct. Needless to say i didnt recieve a monthly statement but i did get a nasty phone call from a lady that couldnt even speak english wondering why i havent sent a payment for 3 monthes. Plus she was yelling at me and talking over me as i tried to explain things to her.

I finally hung up on the rude b&ch and got a hold of an american girl that said they never recieved that payment of $200.00 so i had to put a trace on it and they still denied it, I had benn making those payments for monthes and i know it was sent to the correct place. So now im ending up paying almost double for the product i purchased with all the late fees and xtra charges etc, Wow did i learn a leson to never never deal with these people again, as i just sent my last payment to them, The rude phone calls and messages left on my answering machine did me in.

I dont recomend the service to my wort enemy!
Oh and i forgot to mention it cost me $15.00 to have the payment traced, grrrrrrrrr, i guess BBB will be my next letter to type about them

Company: Hsbc Retail Services
Country: USA
State: Illinois
City: CAROL STREAM
Address: P.O BOX 5244
Phone: 8003652028

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