Firstsource Advantage, ASG, Account Solutions Group
Firstsource Advantage, ASG, Account Solutions Group Broke numerous FTC regulations while trying to collect a "so-called" debt

This company who supposedly works for Capital One and collects debt for them is a nightmare! They called us numerous times and threatened our extended family. They called us after we told them to stop. They called my brother-in-law at home and at work and threatened a lein on their home even though they had nothing to do with our debt and had no right to any information about it. They also called my nephew and his new bride and did the same to them. That right there is a breach of our privacy and to their's as well.

They found my nephew's unlisted home phone number, which we do not even have, and harrassed him with threats of taking his home.

When we confronted them with this they denied it, but then I caught the person on the phone in a lie (Ms. D'angelo). She slipped and said that she only had the cell number of my nephew.

In our next conversation, in which we argued again about them calling my brother-in-law at his work and threatening him, she claimed to have no phone numbers except ours. Yet the day before she said that she had my nephew's phone number. FTC regulations state that they cannot legally do this.

We do have a glimmer of hope. My brother-in-law's company that he works for records every phone call and who it comes from. After we told the collector that information, she became very nice and wanted to help I told her to stop calling us and that we did not owe any debt with them.

So far we have not been contacted again, but it has only been 6 days. They are not the type of people who will take no for an answer. I wish I knew how any human being can do this to another human being for money. I would live in a cardboard box before I could do these things to someone. These people should burn in hell for what they do to people on a daily basis. They obviously have no conscience. I could not sleep at night knowing how much stress and anguish I put on someone just to make a living. These people need to get a real job.

Company: Firstsource Advantage, ASG, Account Solutions Group
Country: USA
State: New York
City: Buffalo
Address: P.O. Box 628
Phone: 8882746488

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