Card Services International - First Data
Merchant Services rips off customers. Will not cancel account even when you jump through their hoops

I signed up with them for a Merchant Account. They charged outrageous and numerous undisclosed fees. Then when I tried to close the account, they refused. They said I had signed a contract which I had not.

After much arguing, they finally agreed to close my acount, but only if I sent them a letter via snail mail, which I did. Meanwhile, they continued to debit my bank account monthly.

I called back, same run around, send them another letter. I did, bank account debits continued.

I called them yet again and told them I was filing a charge back with my bank for all the charges. They told me they did not receive any letters and to please send another. I refused and reiterated that I was filing a chargeback. They told me they would continue to bill me regardless of the chargeback or not and that I would owe the money.

I filed the chargeback, and my bank removed the fees for the past several months. First Data send me a scathing email stating that I owed them the money and they were filing it on my credit. Unfair, since I did jump through their hoops, but at least they are no longer able to debit my bank account.

Company: Card Services International - First Data
Country: USA
State: Colorado
City: Greenwood Village
Phone: 8007626663
Site: firstdata.com

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