Fifth Third Bank, Regional Adjustment Bureau Inc
Vehicle Repossession, Phone Harassment, Negligence, Unfair Debt Collection

I had a vehicle loan with fifth third bank that my father was co-signed on. I made a couple of payments late, but was never 30 days late.in October I made two payments and the account was paid current, or ahead. I have a receipt from those payments, and also a document showing my payment history. Fifth Third applied the payment incorrectly, or rather didn't apply the payment at all, in spite of my explicit instructions.

They began to call my father and I night and day saying that the payments were late. Both of us explained that the payments were made, but they made no effort to confirm this or correct the situation. They called at all hours and on Sunday.in the meantime, they had also sent the debt to a third party who was also calling about the same debt. That company was called Regional Adjustment Bureau.

Both fifth third and Regional Adjustment Bureau began threatening repossession. I pleaded with the representatives to check the record and find the payment but no one did anything. They would rather make 300 phone calls to me than 1 to customer service to confirm the payment. I spoke to several representatives from Regional Adjustment Bureau, and faxed them a receipt of the payments. They said they would verify the payment and cease the calls.

No one did anything. They continued to call. I had a fax confirmation, but when I told them I'd already sent the receipt they said their office is disorganized and the fax was probably lost.

It reached a point at which fifth third said they were coming to pick up my truck. My father and I paid the account off, placing both of us in a difficult position. Losing my vehicle would have put me out of business.

I've been told that the FDCPA does not apply to fifth third. They also disclosed information about my bank account, that my father is not on, to he and his wife.

They were about to steal a vehicle. They're also reporting incorrectly on credit. They made no effort whatsoever to confirm the validity of the debt. That, to me, seems like the definition of negligence. Regional Adjustment Bureau sent me an inflated collection notice for far more than I owed, and I'm nearly certain fifth third inflated the loan payoff.

Is there some law somewhere that applies to this? It seems insane to me that a company is allowed to behave this way. They had also continued to call on another debt they claimed I owed them for a year after they sent a letter confirming it was paid. If this kind of abuse is allowed, there is something wrong with the law.

Company: Fifth Third Bank, Regional Adjustment Bureau Inc
Country: USA
State: Ohio
City: Cincinnati
Address: MD 10AT94
Phone: 9375346452

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