Aetna Insurance
Approved Dental Work Left Unpaid and Referrals to Wrong Providers

My story has been ongoing since February. To make a long story short, Aetna approved some dental work, then didn't pay the bill. I've been stiffed with a $2800 dental bill for work I would not have had completed without Aetna's prior approval. Second, Aetna continually refers me to providers that don't accept Aetna patients because "Aetna doesn't pay its bills", or providers outside of the local area, or provider phone-numbers that are not correct.

My file is 6 inches thick with correspondence and notes from phone conversations. It is clear, to me, that Aetna is hoping I will give up so they won't have to pay for office visits.

Company: Aetna Insurance
Country: USA
State: California

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