GE Money Bank / Care Credit
Promo period ended unannounced and interest jumped to 27%

I have had a GE Money Bank Care Credit account for 2 years now, I have made payments for those 2 years and have not seen my balance decrease. As a matter of fact I have seen an increase every month. When I called customer service I was told my promotion was over, I advised the rep that I was never told about a promotion period I was told I was on a fixed pay plan. He then said that my interest rate sky rocketed to 27% after promo period. Now my payments have gone from 130 to 150 to 185 and just today I saw that the payment is now 194 and I have not been late on the card. These terms and conditions were not explained to me when the card was signed for nor was I given a copy of my contract.

Company: GE Money Bank / Care Credit
Country: USA

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