Quicken Loans
Interview Asked About Pushing Customer Into Higher-Rate Loan

Well here's to all you moral human beings that enjoy a good hard days work. Because at Quick loans that's not so. After going to an interview with HP in HR I was grilled at the importance of 'closing a loan'. At first I thought that it meant putting in a hard days work, being courteous to the customers, and doing whatever it takes to make it work.

When asked 'What would you do if you were to come across a prospect that you knew could get a 5.9% loan and the company would make $1500, but you knew that the company would make $2000 if you talked him in to a loan at 6.4%". Thinking this was an integrity test I answered 'well I'd get him into the loan at 5.9% and hope to get a client for life, and a referral. The thing they taught me at University of Mi AA when I was going for my Bachelors in Finance!

Apparently this wasn't the answer as HP continued to tell me that the company's policy was more of the 'hit it and quit it' and the long term client model.

They called me back the next day and told me I was hired because I didn't seem like the kind of guy who could push for that 'hard close'.

I've heard a ton of other crap about the company since then, and I am sure glad I never got wrapped into that garbage!

Company: Quicken Loans
Country: USA
State: Michigan
City: Livonia
Address: 20555 Victor

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