Wachovia Bank
Wachovia Bank demonstrates bad banking practices and lousy customer service Ripoff

Wachovia Bank generates much of their profits from bad banking practices and rippping off their customers once they have their money. I deposited a company check on August 1 for almost $10,000.00 and drove away from the drive thru teller thinking I had money in my account.

Then when my debit card stopped working, I called the number on the back of the card to see why after depositing almost $10,000.00 of hard earned money with what I thought was a customer service oriented bank, only for the representative to tell me the card was shut down due to insufficient funds.

What Wachovia Bank didn't tell me (as I am sure they do to thousands of people each year) is that they were going to place a hold on my check for 7 days. I had just paid my rent the next day not knowing I had given Wachovia Bank $10,000.00 but the check was returned insufficient funds. My apartment complex charged me $50 plus $5 per day because of the check not clearing.

On top of that, now they want certified funds. I took the letter they sent me to the bank today, they really could care less as this is one of their means of generating large amounts of money for the bank. I asked if they were going to charge me for a certified check. They said the check would cost me $6.00

They finally waived the fee as I was going to have to make a cash withdrawal and then take my cash across the street to Washington Mutual, Compass or Bank One which I have accounts with, but they don't charge me a dime for a certified check.

During the time period when Wachovia had my money, they charged me $35 eight times for using their debit card, plus another $160 which they really couldnt explain well, but apparently is some kind of daily overdraft fee. They made alot of money off of me just because I decided to give $10,000.00 of my hard earned money.

One of their area managers was so gratious, she would only credit two $35 fee's back to my account but I would get another two $35 credits if I came in and opened another account for overdraft protection.

Not once did I get the feeling this East Coast banking outfit cared anything about their customer and customer service from them was really a joke.

I wouldnt bank with this outfit and if you dop have money in their system, you need to get it out fast as Wachovia Bank will figure out a way to get it and keep it. Don't bank with Wachovia Bank!

Company: Wachovia Bank
Country: USA
State: Texas
City: Carrollton
Address: 4037 Old Denton Road
Phone: 9723940741

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