Juniper FutureTrust Credit Card
Worst customer service and billing system!

This company by far has the worst customer service. They penalized us for paying early, by not correctly entering our bank account information and then attempting to charge us returned check fees, when they did not enter the data correctly. I paid the day after the charges were incurred and its three weeks later and the payment still has not been applied to my account. The supervisor I talked to kept repeating the same rehearsed line over, and refused to transfer me to her supervisor. She also called me condescending, when I attempted to explain the problem very carefully to her. This by far is the worst customer service that I have ever encountered. I regret ever getting involved with the company, they actually are rude to those who pay early!!!

Company: Juniper FutureTrust Credit Card
Country: USA

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