Washington Mutual, WaMu
Washington Mutual, WaMu Paid for Credit Protection Insurance, Needed due to unemployment and DENIED

I am in the process of seeking whatever legal help to overcome this travesty. I have been out of work for 7 months with little income but able to pay for 6 of those months regularly on my WaMu Visa. I had credit protection insurance in place in case of times like these.

After paying $184 to satisfy the April monthly payment I faxed to WaMu's Credit Protection Dept. Their form to enact the insurance. Waited 10 days, no answer. Finally talked with a collections person who handed me off to Customer Service.

The gentlemen was nice at first, finding out what was holding this request in limbo. When he finally got the answer, his voice trembled and said something about 'denied due to involuntary unemployment'... That was EXACTLY why I bought the insurance protection in the first place!

In recent months WaMu also raised my interest to over 37% (illegal in CT as it is maximum 29.99%) and have done so even though I have been a longstanding pay on time person, and have paid large balances in full several times!!!

It's high time they pay for the abuses I have suffered, and I want restitution!

Company: Washington Mutual, WaMu
Country: USA
State: California
City: Pleasanton
Address: Credit Protection Dept. - PO Box 9139
Phone: 8005574249

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