Experian
Ripoff Experian did not update my credit report 1.5 yr ago as they staed they would!

I filed bankruptcy in 2003 due to bills from a previous marriage. I was always broke and didn't get a to see my credit report till late 2005. I had 2 bills totaling $53 to Waste Management in PA and paid them both. I paid them $51.39, not $53.00 as they stated on my credit report! They also sent me a check for $47.64 stating I over paid them. This means my actual bill was $3.75 a nd not 2 bills of $20 and $33 as they stated on my credit report. I called them in Dec and talked to Kathy B (3rd Party Relations) notifying them that there bills were still showing delinquent on my credit report and asked them to update it as payed in full. I was upset and a little irrate! It was over a year since I payed it and more than sufficient amount of time to have it updated.

I checked my credit report in March and it was still delinquent. I have to say Kathy is the rudest piece of crap I talked to! When she was looking through my records trying to find these bills, she said how hard it was because of so much stuff in records. I told her I divorced and had to claim bankruptcy because my Ex wouldn't pay bills and she stated something she should've left you. I got very mad when I heard that, because it was very unproffessional and it was derogatory. I asked to speak to her supervisor and she said she wasn't there. I called back later and she answered the phone and gave the same answer. I called the next day and a Valerie answered. I asked to speak to a supervisor and asked asked who was in charge. She told me Kathy and I told her I needed to talk to someone else due to her being the problem. Valerie hung up on me. I will call back again and talk to someone in charge to report her derogatory statement!!! My credit score has dropped 34 points due to their ignorance and laziness. I was trying to get credit to buy furniture and was turned down many times because of 2 delinquent accounts not paid!!! My lesson learned is to always follow-up!!! Trust people as far as you can throw them!!! It's SAD to say that, but it's true!!!

Company: Experian
Country: USA
State: Arizona
City: Phoenix
Address: 2421 W. Peoria Ave. Suite 210
Phone: 8669622287

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