Bank Of America Online Services
Ripoff Inaccuracies in online bank balances & ensuing overdraft charges

On April 9, after regular business hours, I checked my online balance whoch was shown to be in the black by a small margin. There were some pending items - which as I have had it explained to me had been taken out of the lower balance showing the balance at the top. There are n automatic payroll deposit due at midnight that night (which had been in force for months).

The next day I found that the pending items HAD been deducted again - somehow from some OTHER amended balance BEFORE the payroll check was entered - thereby creating an insufficient funds fee of $175!! When I called to ask what was happening - and told them that I had been told repeatedly that the pending items were deducted from the upper balance -as shown - the items mysteriously had MOVED to the other category below & shown NSF.

I was told "to keep better records"!! - which I find ironic when the bank seems to be inaccurate & slippery in its own dealings!!

Company: Bank Of America Online Services
Country: USA
State: California
City: Los Angeles
Address: Hwd Main 6300 Sunset Blvd
Phone: 3237309140

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