GE Capital Consumer Card Company
Never received bills for mattress purchase, now owed $500 interest

I purchased a $1200 mattress in July with a line of credit issued by GE Capital under their "24 Month 0 Interest Promotion" if everything was paid in full within the 24 month period and the minimum monthly payments were made.

However, I NEVER received a phone call or any mail from them regarding any bills for the mattress until yesterday, which is about 9 months from the date of purchase, from a collection agency. I am still living in the same address the mattress was shipped to and I never received even 1 statement from GE! I had forgotten that I even owed them money since they never billed me. As a result, I never made the minimum monthly payments, so now I owe them about $1700, that's $500 on interest charges and $1200 on the original mattress purchase.

I called GE Capital and was told that I should have contacted them a lot sooner if I never received any statements from them. Fair enough, I believe that we are both at fault here, however, I believe that GE Capital are scammers since they intentionally never sent me any billing statements for the debt.

I am in the midst of filing complaints with the FTC, NY BBB, NYS Attorney General, and possibly small claims court. Any suggestions or comments about my situation? Thanks for reading!

P.S. I have near perfect credit history and never had an delinquent account until now.

Company: GE Capital Consumer Card Company
Country: USA
State: Florida
City: Orlando
Address: PO Box 960061
Phone: 8003331071

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