Option One Mortgage
Option One received my pymt, cashed the check, but denies receiving it ripoff

Option One has the worst customer service. They rec'd my January payment, cashed the check 19 days later, never posted it to my acct and claims they never rec'd it. I faxed and mailed them a copy of the cancelled check along with my bank statement and they won't respond or correct the problem.

I've contacted the Better Business Bureau, a lawyer, and I will file a complaint with The California Attorney General. After much research they have a history of class action lawsuits and numerous customer complaints. They seem to be a fraud and headed for criminal actions filed against their company.

Company: Option One Mortgage
Country: USA
State: California
City: Irvine
Address: Po Box 57054

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