Quicken Loans
Talked Into $500 Deposit Over Phone, Fine Print Says Nonrefundable

Thank goodness for this site. Yesterday, we were talked into making the $500 deposit. We gave them our credit card number. We were told we had to pay this to get the loan processed. We were also told we did not need an appraisal since we had one done within the last year. The banker did press us for the credit card info. After reading all the postings on quicken loans, it scared us silly and we decided to not go with this company. Yes, the info about the deposit is in writing, but when you are dealing with someone over the phone, you are pressed to sign the papers electronically and we went on what the banker was telling us, not the writing (which was very fine) After the phone conversation and papers signed over the internet, my husband was able to read the fine print and according to quicken, they maneuver the words to state that basically no matter what - you will not get your money back. This is what made us back out. Hopefully we get our money back. If not you will be seeing another posting.

Company: Quicken Loans
Country: USA
State: Michigan
City: Troy
Site: quickenloans.com

  <     >