Bank of America
Home equity credit line

The mess of the lender is really sobering. An easy phone to check on the standing of the mortgage software led to a three-hour telephone tree experience. I applied the amount they'd supplied for this function. The main one division that may have now been ready to answer fully the question shut within my telephone tree ordeal! The telephone concept nevertheless stated "please proceed to put on, your phone is likely to be responded within the purchase it had been obtained" long next team had quit for that evening. The end result was that I never actually got a solution on my initial issue. I had been repeatedly asked to take part in a person satisfaction study, but each repetition stated these were not able to move me towards the survey as directed. Tomorrow I intend to move all my balances to some smaller lender!

Company: Bank of America
Country: USA

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