Ocwen
Lying, dishonest snakes took my money and then tried to threaten me!

My mortgage payments are due to Ocwen at the beginning of every month. My grace period lasts until the 15th.

On November 3, I made my payment to Ocwen using my bank's online payment. The payment was successfully transmitted and I received a confirmation letter from Ocwen, as I always do.

On December 1, I did this same process, as I do every month. Again, the letter was received from Ocwen to confirm my payment.

On January 4, I received a certified letter from Ocwen claiming that both November and December's payments had went through, but later came back as "insufficient funds" from my bank.in addition, they claimed I hadn't paid for January and charged me multiple late fees and penalty fees.

I called my bank immediately and had them look up my account. There was no record of any returned payments, and they printed out all my activity from the past 2 months to confirm. I then drove to a local branch in person and spoke to a Manager.

She confirmed that Ocwen did receive my money, and there were no problems. So Ocwen was 100% flat out LYING when they said the payments failed.

I called Ocwen and they threatened to turn me over to a collections agency if I didn't pay them all 3 months' mortgage fees IMMEDIATELY!

I told them there was no way I was paying for November and December again! In addition, I told them that I had until the 15th to pay for January.

The man gave me a fax number to send my bank statements to. He then ignored the entire conversation we'd just had and said "So when are you gonna pay up?"

AHHH! After I got him off the phone, I faxed over a very detailed letter, which included bank statements as proof that they have been paid. I urged them to call my bank immediately because my bank is willing to do whatever they can to confirm that my payments were NOT returned!

I have Ocwen 3 times, and nobody has responded or contacted my bank. Meanwhile, Ocwen has been sending me truckloads of threats in the mail every single day since! I guarantee when I come home tonight, there will be more threats from them.

The bottom line is that Ocwen KNOWS I have paid them, yet they are trying to pull a scam anyway. I have all the evidence I need, and I'm not backing down until they admit their error.

I made January's payment today through my online banking, and Ocwen will have it within 48 hours. So no matter what they say, I have paid them for every single month and my bank has the records to prove it. I have never been late, and I have never had a returned payment.

They are making a poor mistake to think they can attack me when I have ALL EVIDENCE to prove I have never been late or missed a payment!

Company: Ocwen
Country: USA
State: Florida
City: Orlando
Address: 12650 Ingenuity Drive
Phone: 8007462936

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