Vanderbilt Mortgage
Account managers share loan details with in-laws, refuse home repairs

My account managers call my in-laws trying to get in touch with me when note is behind they give my account information out. My in-laws do not need to know personal information like that.

I have had problems with their phone tactics there rude.
My home has been giving me problems since I bought it called them to get it fixed all they could say is it not my problem call the insurance company.

When you call the insurance company they will not fix the problem they send a check for the amount it cost to fix it without labor cost in the payment they say you can fix it yourself go to the hardware store and purchase the items.

Also they do not sign the check when sent to you.

Company: Vanderbilt Mortgage
Country: USA
State: Tennessee
City: Maryville

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