Platinum Benefit Group
Ripoff, fradulent billing, theft, dishonest, insulting, ruined credit, ruined account

I have a debit in the amount of $139.95 taken from my checking account from Platimun Benefit Group (PBG) of Bank First. I never signed up for a credit card. I called 800 number provided by my bank and everytime I called a rep would answer and pretend that they couldn't hear me. The would say there static on the phone or just out right "could not hear me."

Once I finally got through to a rep, who by the way cough profusely in my ear, I was told that I had agreed to the card and fees and that she had my voice recorded. Also that if I called back on Thusrday she would play it for me. I have never been so insulted. I filed a complaint with BBB and hopefully something will be done. My bank is less than cooperative about stopping payment but say that if I came in and file an affidavit and change my account I can dispute the charges and have the fees removed. It's a hassel but I'll do what's needful.

Tynia
Gwynn Oak, Maryland
U.S.A.

Company: Platinum Benefit Group
Country: USA
State: Florida
City: Clearwater
Address: 16807 US Highway 19 N Suite A
Phone: 8003317020

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