Allstate Insurance Company
Loyal Customer of 20 Years Sent to Collections for $39.42

I had auto insurance with Allstate for over 20 years. I was a loyal and faithful customer. I had a vehicle that I no longer had a title to, but I was still paying premiums on that vehicle.

I called Allstate and told them that I no longer had this vehicle registered in my name, and they told me that I shouldn't cancel my auto insurance, because if I ever got another vehicle I would have to start over again and my premiums might be higher. They said they would just lower my rate to the lowest premium, which I believe was only glass coverage. It was about $18.00 that they quoted me.

At first I was paying $78.00 a month for full coverage on a vehicle I didn't even have a title to. They told me that they were just doing me a favor (so my premiums wouldn't go up). I transferred the title of this vehicle in January 2005 and kept paying premiums on the same vehicle from then until May.

I didn't even know they were sending my last payment, which I never made, in the amount of $39.42, to collections. I had been paying my premiums monthly. I cannot see how they can be such conniving and money-hungry people. All they wanted was my money. How can they do this to me when they are the ones who owe me back a refund for over a year?

I should be sending them to collections!

Company: Allstate Insurance Company
Country: USA
State: Texas
City: Dallas
Address: P.O. Box 650562

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