Vanderbilt Mortgage, Clayton Homes Tx
Ripoff, rude, uncaring people

My experience with clayton homes and vanderbilt mort. Is a nightmare. We bought our home in oct. 2003. We were in a hurry because we had a baby that was bore 3 months premmature, and we did not want to be living in a rent house when she got to come home.

The salesman told us about all of the "lifetime warranties that were included on siding, countertops, floors, ect. What a lie.

The guys that brought our house to us knocked the front porch light off of the house when they hit a tree in our neighbors yard. After that, we noticed that the front door was hung backwards, the carpet came apart at the seams, drawers in the bathrooms would not pull out, the bathroom fixtures were put in backwards, cold was hot, hot was cold.

We were told that we had a 5 year extended warranty, not!!! What warranty??? Everytime we asked the warranty company to come and fix something, they told us that we would have to file a claim with the home owners insurance.

The siding was supposed to be warrantied against mold, that was a lie, some of the siding even fell off of the house.

We were told that the floors were 3/4 inch plywood, wrong it was particle board. Clayton homes got someone to come out and replace our carpet, he nailed the carpet down with a nail gun. We are constantly cutting our feet on nails that are coming up.

Last year we found out that we have mold growing in the walls under the windows that have a "lifetime warranty against leaks.
Yeah right.

Now with vanderbilt, they are so rude. My daughter is 3
now and is handicapped. My husband got hurt at work and had to have back surgery, and is fixing to have another one. So I have been supporting a family of six on my own for awhile. We fell behind on our payments, and asked for assistance, they would not help, I told them that my husband is getting a settlement from workers comp, and we would be able to pay the three months on August 3, that was not good enough, they told me that I have until july 31, and if it was not paid by then We will have 7 days to move out. How hateful is that, they will not give me 3 days to catch up.

I guess we will lose our land, with it. When we bought the house we were told that the mortgage company needed to see the land deed. Well we didnot know that the put our land as collateral. We were rushed through the signing so fast that we did not even know what was going on until it was too late.

We were contacted by a law firm last month about a class action lawsuit, against them. Does any one else know about this?

Everyone needs to band together, and put them in their place.

Company: Vanderbilt Mortgage, Clayton Homes Tx
Country: USA
State: Tennessee
City: Maryville
Address: Clayton Homes Desoto, Vanderbilt Mort

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