United Auto Credit
Has not allowed me the right to redeem my car/has not returned calls ripoff

I purchased a car from United Auto Credit in
April. I lost my job, but I was continuing to make payments. But, I was never 2 or 3 months behind. Not even close. Apparently they reposess cars after being only a few days late. Recently they reposessed my car. They had been contacting people with the same last name as mine out of the phone book! Now I don't have a popular last name. There are about 20 people in the phonebook with the same last name, so I guess he figured he'd find someone related to me. The company claimed that they have been calling my references. My references have told me that they had not received any calls from United Auto Credit. I put down very reliable people. Now I had called them 3 times in one week aksing my balance due to redeem my car. No one can give me answer. I called the company on 07/11,07/12,07/14 and I left a message today, Sunday 07/16 for them to receive first thing Monday morning when they get in. I know there is a time limit to get my car back and they haven't contacted me by mail or phone. They also claimed that they left a note on my door 06/27. I have a neighbor whom I am very close to who stays home all day. She can here anyone opening my screen door or knocking on my door. I have alsways aksed her that if any notes, letters or packages are left on my door to please hold them for me thill I get home. She stated that she never heard any one knock onthe door or see a letter on my door. I asked 2 other neighbors they said that they hadn't seen anyone. Now, mind you, I live in an area where most people are older the areais small and most people sit home all day. They see and hear everything. Their past time is seeing what goes on outside. That is 3 people who told me no one left a note on my door that day. I just want my right to redeem my car. I think they are procrastinating so my next due date can come up so they can added another payment to what is owed. I also forgot to mention the same day they reposessed my car I called them that day to say I just sent the payment off in the mail. The first and only time I spoke to the manager whose name is Mr. Pleasant he told me that he sent the payment back. It has been 10 days no payment has been received back from him. It only takes 2 to 3 days for mail to get to or be received from Virginia Beach. I snet my payment in on a friday 07/07. They received on 07/11. It is now 07/16. No money has been sent back to me yet. I just want the chance to redeem my vehicle or the $260.00 back that Mr. Pleasant claimed he sent back to me.

Company: United Auto Credit
Country: USA
State: Virginia
City: Virginia Beach
Address: 4164 Virginia Beach Blvd Ste 101
Phone: 7576318650

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