US Bank
$35 Overdraft Fee on $105 Balance, Refund Claimed Before Charge

On June 6, US Bank charged me a $35 overdraft fee on a positive balance of $105 (which had been in the account for about 1 week). The debits I had against the balance totaled $95. I called US Bank, because with the illegitimate overdraft fee I would become overdrawn. They claimed that they had refunded the overdraft fee before they charged it.

I have never heard of a company refunding money that they never received as standard business practice. Since they charged the illegitimate overdraft fee, I have called them 5 times, and they refuse to remedy this situation.

They state that I agreed to these things when I opened the account, to which I respond, "Yes, I agreed to them, IF I overdraw the account." I have reported them to the FTC, BBB, FDIC and here. I can think of no other places to report them.

Company: US Bank
Country: USA
State: Illinois
City: Moline
Phone: 8008722657
Site: usbank.com

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