Bank Of The West
Refuses to Refund Money ripoff

I'm having some trouble with Capital Financial (see seperate consumer complaints). So I called my bank as advised to try to do something about it.

After being given the run-around for well over two hours, I finally walked into the branch and spoke with someone directly.

They refuse to refund my $200, or investigate the fraud.

They maintain that it was my fault, and that they will do nothing.

Finally, after several weeks, I have recieved an affidavit of fraud to fill out, we will see what this does. However, it should not take weeks. It should be done immediately when a customer's money has been unlawfully taken.

Company: Bank Of The West
Country: USA
State: Utah
City: Salt Lake City
Address: 142 East 200 South
Phone: 8015313400

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